Ordering is done with us in 4 simple steps:
- Place your product(s) in the shopping cart, click on order under the product. Then you put it in your digital shopping cart. You can continue shopping now.
- Check if you have placed all the products you want to order in the shopping cart. Is this correct? Then click on checkout or request a best deal.
- Personal details, fill in your personal details correctly.
- Double-check if the information you have entered is correct. Then click on "confirm and pay" and go through the purchase process.
- Thank you for your purchase!
- You will automatically receive an acknowledgement of receipt with further information at the email address you provided. This also includes your order number. Keep this information safe for any future questions.
Through us, you can use the following payment options:
- iDeal
- Bancontact
- Paypal
- Bank transfer
- Sofort
- KBC CBC
- Belfius
- Cash/debit card upon delivery
- Credit card
If you have chosen the option bank transfer, we will wait until the payment has been received. Payments by bank transfer can be made to the following name:
Tuinmeubelkorting B.V., Goes
Bank account number / IBAN: NL43 RABO 0337 7720 02
BIC code: RABONL2U
The delivery time for your order is usually about 5-10 working days. If the delivery time is longer, you will be personally informed by us. If you haven't heard anything and are still curious, please contact our field service. You can do this by email to info@tuinmeubelkorting.nl or call us at (+31) 0113 - 21 95 23.
We have a passion for our products and expand our knowledge by following product trainings, so that we are specialized in every product group. You can find this information on the product pages on our website.
The product information consists of one or more product photos, a short description, a list of the key features, a detailed description and the technical details. When possible, we expand the information with manuals. It may happen that you cannot find an answer to your question. In that case, please contact customer service at (+31) 0113 - 21 95 23 and receive an answer to your question.
When you want to return a product, you must inform our customer service by email. This only applies to distance purchases that fall under the cooling-off period and the right of withdrawal, and only within 14 days of delivery. View the conditions for this here. You can send your email to info@tuinmeubelkorting.nl. We will then contact you so that your product can be returned as soon as possible according to our instructions and terms.
Returns can be sent to the following address:
Tuinmeubelkorting.nl/ Gardenfurniturediscount.com
J.A. van der Goeskade 49
4461 BH Goes, The Netherlands
When you receive your order and discover damage, you must inform us by email within 24 hours of receipt about what exactly is damaged. Upload your photos to support and provide evidence with the email. Unfortunately, we cannot process it without photos. We will send it to the supplier to eventually come up with a suitable solution and give feedback to you.
When you want to cancel an order, you can do so by contacting us by email within 24 hours of purchase. It is important to email us as soon as possible so that we can cancel it as quickly as possible. Once we cancel the order, we will send a confirmation via email. After the 24-hour period or if your order has already been shipped/in transit, cancellation is no longer possible.
The buyer must always pay at least the costs of payment and refund if applicable. Payment costs include, for example, the costs paid by the seller to credit card companies, Paypal, etc. The seller will inform the buyer about the amount of these costs and deduct them from the refund amount. In the case of cancellation before delivery has occurred, the refund will always be made by bank transfer.
If you have realized that the delivery address is incorrect after placing an order, it is best to send us an email at info@tuinmeubelkorting.nl. Please include your order number and the correct delivery address, to clearly indicate which order it concerns. If your order has already been shipped, we will resend it to the correct address after we have received it back. The additional shipping costs will be charged to you.
If you have realized right after placing an order that you forgot something, it is best to send us an email at info@tuinmeubelkorting.nl. Please include your order number, name and clearly indicate which correct and incorrect products are involved and what needs to be changed.
If we have a track and trace code for your order, we will always share it with you.
That is always possible. It is best to indicate this during the ordering process in the 'remarks' section or by replying to your confirmation email and indicating when you would like to receive your order.
Always contact us for this info@tuinmeubelkorting.nl . mention your order number and describe the complaint and send a few photos. We will contact you about this.
Gardenfurniturediscount.com has a wide range of various products. Unfortunately, we cannot display all of them in the showroom. However, we have almost everything in stock and you can visit our warehouse by appointment to try out the specific items. Have you seen a product on the website and would you like to see it in person? Please contact customer service first. This way, you can be sure that the product is available in our showroom and that you don't drive for nothing.
Of course, you can also pick up your order yourself. To prevent unnecessary waiting times or even trips, we kindly request you to check by email info@tuinmeubelkorting.nl or by phone +31 (0)113 21 95 23 if your order is ready for pick up if you have not yet received a positive message from us.
It can happen sometimes that parts are missing from an order. In that case, it is best to send us an email at info@tuinmeubelkorting.nl. Please clearly mention your order number and which parts are missing. Any photos to support your story are always welcome. After receiving your email, we will contact the relevant supplier and make sure that the missing parts are sent to you as soon as possible.
